
Tomas Leahy
- Flag inappropriate
- Show review history
Used to work well. After losing the headphones for a while, I found them again, but the app no longer seems to be able to detect them. They connect to the phone no problem, just not the app. A pity because the audio needs to be rebalanced, but that seems to be impossible without the app. Edit: seems the issue was that the battery has died and is unable to charge. Guess it went through quite an adventure while missing. Can't fault the app for a hardware issue, so I will return the 5* review.
94 people found this review helpful
Jabra by GN Hearing A/S
October 11, 2024
Hello, Tomas - Thank you for reviewing the Jabra Sound+ app. While we appreciate your five-star review of our Sound+ app, we are sorry to hear that your device is unable to charge. If we can be of any assistance in the future, please get in touch with our Jabra Support Team through this link (https://bit.ly/4cUhhDj). We are happy to help! -Bryan

A Google user
- Flag inappropriate
- Show review history
Still a lot to be desired. Everyone is telling me that the surrounding noise during calls is unbearable, while my voice is quiet or unclear. For a set that has reduction of wind and ambient noise as a selling point, this is a major letdown. On my Galaxy Note 8 even the standard headset does a better job. Please look into it, I assume there's a possible software solution. For button controls, I'd prefer double tap over long press to skip. Edit: happy to see "Edit Widgets" feature after updates
7 people found this review helpful
Jabra by GN Hearing A/S
June 26, 2019
Hello Jevgeni - We appreciate your feedback and we are sorry to hear that you have encountered some trouble with your Jabra device and My Moments settings. Please contact our customer support service using this link, so that we can gather more information and assist you: https://bit.ly/2wIr6ln. Thank you!

A Google user
- Flag inappropriate
- Show review history
Just a good sound managing app for the Jabra products. I miss the ability to manage connections with the devices my earbuds can connect with. The moments are weird to work with as when you always need to have one selected. The app is certainly a good addition to the earbuds, but could be far more than it is.
Jabra by GN Hearing A/S
March 24, 2020
Hi Riemer- We appreciate your feedback! We believe that the Sound+ app offers a design and features that our users find easy and enjoyable to use. It is unfortunate that this was not your experience, and we will certainly pass this along. If you are having trouble with your Elite 65t, please contact us so we can help: https://bit.ly/2wIr6ln Thanks!