
Catherine Brosseau
I've been a paying client since the start. I chose this app when my daughter was born BECAUSE I could download a local full resolution copy of all the data uploaded to the app (pictures AND captions). It came as a static webpage + folders with all my pictures sorted and dated. It was fantastic. HOWEVER, without warning, this feature was removed and now I have to NO WAY to download my full data apart from clicking in each photo and downloading - VERY TEDIOUS and doesn't include the captions. With
16 people found this review helpful
Bithouse Inc.
25 August 2025
Hi, we're sorry it’s not supported to back up all of the photos at once temporarily. You can select and back up photos day by day, thanks for your support.
Steps: Clicking the photo, you will find a button to select photos of that day on the right upper corner, and then you can download them, hope you can understand.

A Google user
I loved the app and how it is easy to use and for other family members to see pictures without sending them individually. However, it doesn't work for a low-budget family, with only the 1G free storage. Unless you have the money for it, there's only about 12-18 months of storage to use. Just keep it in mind... it's free until you use 1G of storage (for me, my baby was 6.5 months old when I used my gig, posting about 1-5 pictures almost daily)
7 people found this review helpful

A Google user
Used to love it lots and I'm a paid user. however, photos are very difficult to backup. download function is available, but after a couple of downloads, they fail erroneously. subscription is annual, so be warned that you will be faced with the choice of either losing all your photos or perpetually subscribing year on year. subscribers should be hooked because it's a great app, rather than by captivity. very disappointing, imho.
2 people found this review helpful
Dear, we're sorry not to satisfy you on this sense. Actually, you can select and back up photos day by day, thanks for your support.
Steps: Clicking the photo, you will find a button to select photos of that day on the right above corner, and then you can download them, hope you can understand.