
Martin Hornsey
Headset does various things that I cannot stop, like re-starting my audio book when I hang up a call - so not only do I get audio when there shouldn't be any (I was not listening to my audio book before the call), I also lose my place in that audiobook and have to spend effort re-locating the chapter I was in. Only solution i know of is to deliberately start some music whenever I put on the headphones. That way it tries to continue thst album rather than messing with Audible.
Jabra by GN Hearing A/S
8 September 2025
Hello, Martin- Thank you for your review of your Jabra device. We are sorry to hear that you were having this challenge with your audio book restarting when you end a call. We encourage you to reach out to our Online Support Team at https://bit.ly/4cUhhDj for the best possible assistance with your Jabra device. We are happy to help!

Tomas Leahy
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Used to work well. After losing the headphones for a while, I found them again, but the app no longer seems to be able to detect them. They connect to the phone no problem, just not the app. A pity because the audio needs to be rebalanced, but that seems to be impossible without the app. Edit: seems the issue was that the battery has died and is unable to charge. Guess it went through quite an adventure while missing. Can't fault the app for a hardware issue, so I will return the 5* review.
94 people found this review helpful
Jabra by GN Hearing A/S
11 October 2024
Hello, Tomas - Thank you for reviewing the Jabra Sound+ app. While we appreciate your five-star review of our Sound+ app, we are sorry to hear that your device is unable to charge. If we can be of any assistance in the future, please get in touch with our Jabra Support Team through this link (https://bit.ly/4cUhhDj). We are happy to help! -Bryan

A Google user
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Still a lot to be desired. Everyone is telling me that the surrounding noise during calls is unbearable, while my voice is quiet or unclear. For a set that has reduction of wind and ambient noise as a selling point, this is a major letdown. On my Galaxy Note 8 even the standard headset does a better job. Please look into it, I assume there's a possible software solution. For button controls, I'd prefer double tap over long press to skip. Edit: happy to see "Edit Widgets" feature after updates
7 people found this review helpful
Jabra by GN Hearing A/S
26 June 2019
Hello Jevgeni - We appreciate your feedback and we are sorry to hear that you have encountered some trouble with your Jabra device and My Moments settings. Please contact our customer support service using this link, so that we can gather more information and assist you: https://bit.ly/2wIr6ln. Thank you!