
Richard H
As a wallet it's pretty good. The backup feature great. The rewards feature is hit or miss sometimes you get the reward and sometimes for some reason it doesn't go through. And sometimes if you complain to the support team they credit it right away and sometimes you get a message that it's being worked on and then it gets corrected but sometimes you get that message and the reward never gets added.
Bitcoin.com Developer
13 September 2025
Thanks for your feedback! We’re happy to hear you like the wallet and backup feature. We’re sorry for the inconsistency you’ve experienced. Our team is working to make this process more stable, so you can always rely on getting your rewards. If you face this again, please reach out through the app so we can quickly assist.

Terry Neal
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You never receive rewards. When you ask support, they tell you they're working on it. That's been weeks now. Update: This app is still unreliable. would definitely not let them deal with my money. they still can't even get rewards right. This app is horrible. Don't waste your time. You will spend more time contacting support, and they fix absolutely nothing. Take your business somewhere more reliable with better support.
89 people found this review helpful
Bitcoin.com Developer
9 March 2025
Hi Terry, we're sorry to hear that you still haven't gotten your rewards. Please understand that this is all being manually validated and credited, which is why it's taking so long. If you have other questions, please do not hesitate to contact the team for assistance.

Thomas Evans (TeeJay)
This Bitcoin App is "worth a try," at least. This Bitcoin App is quite simple to navigate, send , and receive your crypto to/from your personal wallet(s). *Giving 4 out of 5 Stars, as there is many ways to make the Bitcoin App less confusing, or adjust some of the clutter, and as well as being more transparent with "transactions", especially the fee(s) to send Crypto (*fees to send to yourself from this wallet to another like on PayPal, or Venmo, and/or etc..). Thanks 😊
230 people found this review helpful
Bitcoin.com Developer
9 July 2025
Hi Thomas thank you for providing your valuable feedback. If you have a specific question about gas fees or fees in general please reach out to us at support@bitcoin.com or if you have other suggestions. We look forward to hearing from you.