
Joe
Gameplay is fun until you run across an issue, and then you are s.o.l. because you will be lucky to hear back. it takes about 2 weeks to get any reply on the Line App, sometimes longer in game as well. If there is a reply, then it's the same stall tactic by bouncing the issue to somebody new in each time, hoping to frustrate you to the point of dropping the issue. Just my opinion, but not the way you should be handling your customers, and yes, I DO pay, so I am a customer.
144 people found this review helpful
Phantix Games
July 20, 2025
Hi Boss, we feel sorry about their late response, kindly understand that they may have a heavy amount of inquiries at the moment in the GM chat. We will help you with feedback, and hope that when you send a message next time, they can reply as soon as possible.

Danny Kennedy
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This is the best game EVER. They have put in a lot of effort to keep this game fun. They have made it to where you don't have to spend a ton of money and they do run 99 cent special's every week. But the biggest improvement is the ability to get massive amounts of free gold daily and all the new tasks and sub games are fun and this OG is by far better than the knock off games that have come around. Definitely not a short game this is one you will invest your time and money into but worth it
375 people found this review helpful
Phantix Games
July 22, 2025
Thank you so much for your review! Your support means a lot to us, and we’ll continue to bring you the best possible gaming experience. If you have any issues or suggestions, please feel free to reach out to us via Facebook at MafiaCity.EN, via our Line account at @mafiacitycs, or by mail at support.mafiacity@phantixgames.com. Have fun gaming! ❤

Lianna Janel
This is well thought out game with many interesting features and events...A great way to network all around the world. My biggest issue is the lagging (often at the most unfortunate times) and my keyboard constantly taking forever to come up until I restart the game.
135 people found this review helpful
Phantix Games
August 12, 2025
Boss, if you are experiencing lag issues, we recommend changing to a different network environment. If you need additional help, you can also reach out to us via Facebook at MafiaCity.EN, via our Line account at @mafiacitycs, or by mail at support.mafiacity@phantixgames.com. We will try our best to work it out. Happy gaming!